Shoppers’ View 101

We are excited to be launching our new website which includes a blog! To kick things off below is a little bit about us.

Shoppers’ View has been helping businesses grow and improve their customer service since 1993. Our reputation for providing high quality mystery shopping and timely, customized reporting at a competitive price has been the key to our longevity. We not only specialize in mystery shopping, but also in competitive market research, customer satisfaction surveys, and quality assurance monitoring. Whether you’re a local small business trying to gain an edge or a well established nationwide brand, no matter your size or research needs, we can help your business improve. With our database of over 1.5 million shoppers nationwide we are always ready to evaluate your staff and your competition.

Shoppers’ View does not outsource survey editing or scheduling on mystery shopping projects. Our superior quality assurance process includes two or more editors looking at every survey and set of data. Additionally, doing everything in-house means communications are efficient and projects are organized which ultimately saves time and money.

To inquire about working with us on your next project or to learn more about how we can help your business please view our client page.