While customers may sometimes shop based on price, high-quality customer service creates loyalty. With some establishments having lower foot traffic, businesses will lower prices to bring people into the store. However, the prices are not the only thing a customer looks at when making a purchase.
Most consumers understand they have a choice when determining where to spend their dollars. Regardless of what it is they need, if they are smart, they will do their homework and shop around for whose product offers the best solution for them. Some customers shop based on price while others shop based on services. Whatever […]