Shoppers’ View recently worked with the YMCA of Greater Grand Rapids to create and implement a mystery shopping program focused on new member experiences. Welcoming new members is a crucial focus area for a wellness community like the YMCA. This case study offers a behind-the-scenes look at this program and its results—including customer service training …
Case Study: Early Membership Evaluation at the YMCA Read More »
Shoppers’ View has had the privilege of partnering with hundreds of clients nationwide since opening over 20 years ago. Today on the blog we feature Gill Staffing, a team that has used Shoppers’ View customer satisfaction surveys to their advantage. Gill Staffing employees stand together for the ribbon-cutting ceremony at the firm’s Holland, MI office. …
At Shoppers’ View, we’re often asked about our clients. Who have we worked with, and how have we made an impact? One of the many stories we can tell is of our partnership with Instant Cash Advance Corporation, a company that has maximized our Shoppers’ View University platform. Meet Instant Cash Instant Cash Advance Corporation …
