Shoppers’ View has some exciting news to share about a new service we are offering in 2020. LetUsRespond.com can help your company engage and retain customers in the fast growing social media world. Our unique application can pull social media posts and report on what customers are saying about your company. Everyday we can gather …

The Importance of Responding to Online Customer Reviews Read More »

Today’s customers are well-informed, tech-savvy and highly experienced with shopping—both traditional and online. Because of this, customer expectations for the quality of service are dramatically increasing. As businesses deliver more personalized, valuable and immediate experiences online, customers have more choices than ever. They’ve come to expect that same level of service from every business they …

How Customer Expectations Are Changing Read More »