Now that you know how affordable mystery shops can be, let’s take a closer look at set-up fees and how they benefit your company. Here’s what your set-up fee (generally between $300 and $500 with Shoppers’ View) can buy your company: Common ground At the beginning of a mystery shopping project, we’ll touch base with …
At Shoppers’ View we’re always here for a phone call and custom pricing. But we’re taking time on the blog today to share some basic, upfront estimates. If you’ve ever wondered how much it would really take to get your mystery shopping plan off the ground, this post is for you. Check out three of …
No hidden price tag: Mystery shopping Costs by the numbers Read More »
It’s a smart move to hire an ad agency for big budget projects. After all, they are experts in their field, they have the most up-to-date research, and they even get better media prices, leveraging the quantity of their placements and their industry reputation. But working with an ad agency is so much more than …
Generate prospects. Develop your leads. Close the deal. Welcome them back. It’s a great cycle…when it works. But what happens when a client doesn’t return to an ad agency? After you’ve gone the extra mile in market research and made impeccable placements, you’re right to expect client retention. But there’s something insidious that can be …
For Ad Agencies: When the Customer Cycle is Broken Read More »
When the Shopping is Complete… Once you implement a mystery shopping program, it’s what you do with the data that matters. If you’re working through our four easy tips for mystery shopping, add these final steps to the guide to bring your process full-circle. Review the results When your results come in, a trusted mystery …
Once you implement a mystery shopping program, it’s what you do with the data that matters. If you’re working through our four easy tips for mystery shopping, add these final steps to the guide to bring your process full-circle. Review the results When your results come in, a trusted mystery shopping provider won’t leave you …
What’s stopping you? You’ve considered mystery shopping. You’ve explored your questions. You know you can’t do it on your own. So it’s time to take the first step. Here’s a foolproof guide to implementing mystery shopping into your business. Select a mystery shopping company Most businesses travel one of two routes in choosing their mystery …
For some business owners and executives, the most expensive DIY project they’ll take on isn’t a kitchen renovation or a backyard makeover. It’s trying to source shoppers for a mystery shopping project without outside help. To create and run a successful business, you surround yourself with an amazing team of professionals every …
Is DIY Mystery Shopping Right for Your Business? Read More »
Now that you know why every business can benefit from hidden video mystery shopping, let’s take a closer look at some frequently asked questions about the strategy. What can be monitored? With hidden video, you can monitor everything from your veteran employees’ level of customer service to new employees’ implementation of the training they’ve received. …
Be the Customer: Common Questions about Mystery Shopping Read More »
Candid Camera. Undercover Boss. Stealth recording doesn’t just make great reality television; it makes great business sense. Think about it: For every task an employee is trained for, every step of protocol, every aspect of your brand—you need a ground-level perspective to see if it’s actually working. With hidden video, you become the eyes and ears …